FAQs

Locate the answers to several of our frequently asked questions

Product Details

What volume options are available?

30ml/bottle (21-bottle set) and 120ml/4fl oz (single bottle of pure black).

Is this ink suitable for lining and shading?

Yes, designed for both clean lining and smooth shading, blending well with pre-made washes.

Performance

How long does the color last?

High color stability, minimal fading after healing, with superior long-term retention.

How is the ink’s absorption and consistency?

Easily absorbed by the skin, flows evenly through needles for precise application.

Safety & Quality

Is the tattoo ink safe and vegan?

Yes, 100% vegan, non-toxic, sterilized, and free from animal ingredients.

Who is this ink suitable for?

Professional tattoo technicians, artists, and studios seeking reliable, high-quality pigment.

Usage & Storage

What is the shelf life?

24 months from production.

Any usage or storage tips?

Shake well before use; store in a cool, dry place away from direct sunlight.

Works with which tattoo machines?

Compatible with both coil and rotary machines.

Shipping & Delivery

How long will it take to receive my order?

The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Terms page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.

Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey. You can also log in to your account to view order status.

Returns & Warranty

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging.  We cannot accept returns on used tattoo ink for safety and sanitation reasons. Initiate a return by [email protected] our support team.

My tattoo ink arrived damaged. What should I do?

We rigorously quality-check all products, but defects can rarely happen. Please contact our After-Sales Support team immediately at [email protected] with your order number and photos of the issue. We will swiftly send a replacement or provide a refund.

Other Questions?

Have a question we didn't answer here? Reach out to our team and we'll get back to you as soon as we can!

Please email us at [email protected] for all other questions.